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Business Series Terminal T7316E + T24 KIM
Overview

As the M7324+CAP replacement, the Nortel Business Series Terminal Central Answering Position (BST CAP) embodies the same high quality, flexibility and expandability you have come to expect from Nortel. It is ergonomically designed to ensure administrative assistants, receptionists and emergency contact center personnel distribute calls more efficiently. By attaching up to four T24 Key Indicator Modules (KIMs) directly to a T7316E, users can elevate their operations while maintaining exceptional customer service.  The result is an elegant desktop telephone solution ready to transform the pace and efficiency of any business operation while maintaining exceptional customer service standards.

Key Features:
  • Modular design: Whether functioning as a feature-rich standalone solution or as a Central Answering Position, the BST CAP's modular design allows strategic deployment based on business requirements.
  • System powered: Reliability is improved and installation simplified by removing the auxiliary power supply and utilizing the Business Communications Manager (BCM) or Norstar system to power the BST CAP.
  • Busy lamp field/Direct station select: Increases customer satisfaction while improving operator efficiency by utilizing multi-segment icons for accurate and efficient routing of customer inquiries.
  • Audio control center: Simplifies telephone operation by clustering common audio features for fast and precise toggle action between handset, headset, and speaker.
  • Multiple hunt groups on the T24 Key Indicator Module (KIM): Ensures real-time contact by providing a series of telephone lines organized in such a way that if the first line is busy, the next line is hunted until a free line is found.
Features & Benefits

  • Modular design: Whether functioning as a feature-rich standalone solution or as a Central Answering Position, the T7316E+T24's modular design allows strategic deployment based on business requirements.
  • System powered: Reliability is improved and installation simplified by removing the auxiliary power supply and utilizing the BCM or Norstar system to power the BST CAP.
  • Busy lamp field/Direct station select: Increases customer satisfaction while improving operator efficiency by utilizing multi-segment icons for accurate and efficient routing of customer inquiries.
  • Audio control center: Simplifies telephone operation by clustering common audio features for fast and precise toggle action between handset, headset, and speaker.
  • Multiple hunt groups on the T24 Key Indicator Module (KIM): Ensures real-time contact by providing a series of telephone lines organized in such a way that if the first line is busy the next line is hunted until a free line is found.
  • Multi-segment icons: Improves internal communication flow by providing a station status for system subscribers.
  • Default features based on profiles: Simplifies system administration by defaulting to one of four profiles that are based on user requirements.
  • Default line and hunt group assignment: Simplifies system administration by logically defaulting to the top six buttons on the LCD supported programmable button column.
  • OA&M navigation buttons: Simplifies system administration by moving navigation capability from the middle to the top of the LCD supported programmable button column.
  • Quick reference pull-out tray: Simplifies telephone operation by making the quick reference guide immediately accessible.
  • Desktop Assistant label application version 1.3: Simplifies installation, moves, adds, and changes by allowing multiple sets to be printed simultaneously on perforated blank label sheets and zooming during print preview.
Technical Specifications

Weights and dimensions:
T7316E: 1.06 Kg
T24 KIM: .30 Kg
T7316E: (L)20.6cm x (W)26.2cm x (H)8.8cm
T24 KIM: (L)19.6cm x (W)9cm x (H)8.5cm

Environmental specifications

Operating temperature:

- 5oC to +50oC (IEC 68-2-1, Test Ad -Low , IEC 68-2-2, Test Bd - High)

Storage temperature:

- 55oC to +70oC (IEC 68-2-1- Test Ab -Low), IEC 68-2-2 Test Bb -High)

Operating humidity:
+ 40 oC @ 90-95% RH (IEC 68-2-3-, Test Ca) - 10 Days Duration

Storage humidity:
+ 40 oC @ 90-95% RH (IEC 68-2-3-, Test Ca) - 10 Days Duration

Thermal shock:
+ 25oC to -50oC Dwell = 3 Hours at each extreme, drop time = 15 mins.
-50oC to +70oC Dwell = 3 Hours at each extreme, rise time = 24 mins.
+70oC to +25oC Dwell = 3 Hours at each extreme, Drop time = 9 mins.
(IEC 68-2-14 Test Nb, 2 Cycles)

Damp heat cycle:
+ 25 oC to + 40 oC - Rise time is 3 hr's @ 95% RH , dwell is 9 hours @ 90% RH
+ 40 oC to + 25 oC - Fall time is 3 Hours @ 80% RH, Dwell Time is 9 Hours @ 95% RH
(IEC 68-2-30, Test Db, 2 cycles)

Dynamic:
Transportation (packaged) vibrations: GR-63-CORE , Section 5.4.3
Operational (unpackaged) vibration: GR-63-CORE, Section 5.4.2.
Transportation bounce: IEC 68-2-55, Method A
Mechanical handling (Drop-Packaged): GR-63-CORE, Section 5.3.1
Mechanical handling (Drop-Unpackaged): GR-63-CORE, Section 4.3.1.1 (Category A Container)
Mechanical shock: IEC 68-2-27 Ea

Electromagnetic Emissions Summary
FCC Part 15, Sub Part B, Class B
EN 55022:1998 CISPR 22:1997, Class B
AS/NZS 3548, Class B

Electromagnetic Immunity Summary (all of these tests are called up under EN 55024:1998)
ESD: EN61000-4-2
Electrical fast transient: EN61000-4-4
Radiated susceptibility: EN61000-4-3
Conducted susceptibility: EN61000-4-6

Safety Agency Approvals
CSA-C22.2 No.60950
ANSI/UL 60950
EN60950
ACA-TS001/AS3260

Network Protection Approvals
FCC Part 68/CS03
Issue 8 ACA-TS004-1997

Environmental specifications:
Operating temperature: 0 to +50(Cent)/32 to 122 (Far)
Storage temperature: -50 to+70 (Cent)/-58 to 158 (Far)
Operating humidity: 90-95% RH @ 40 (Cent)/104 (Far)
Storage humidity: 90-95% RH @ 40 (Cent)/104 (Far)
Thermal shock: -50 to+70 (Cent)/-58 to 158 (Far)
Damp heat cycle: 23 (Cent) @ 50% RH/73 (Far)
Damp heat cycle: 66 (Cent) @ 15% RH/151 (Far)
Damp heat cycle: 32 (Cent) @ 90% RH/90 (Far)
Damp heat cycle: -40 (Cent) @ 40% RH/-40 (Far)

Dynamic:
Transportation vibrations: GR-63-Core
Transportation bounce: IEC 68-2-55
Mechanical handling: NSTA pre-shipment/IEC 68-2-32Ed
Operational vibration: IEC 68-2-6 Fc
Mechanical shock: IEC 68-2-27 Ea

Electromagnetic Emissions Summary
FCC Part 15, Sub Part B, Class B
CISPR 22, Class B
AS/NZS 3548, Class B

Electromagnetic Immunity Summary

ESD: EN61000-4-2
Electrical fast transient: EN61000-4-4
Radiated susceptibility: EN61000-4-3, TAD 8465
Radiated susceptibility: EN50204/EN50082-1/EN55024
Conducted susceptibility: EN61000-4-6, TIA 631

Safety Agency Approvals
CSA-C22.2 No.950
CSA-22.2 No. 225
ANSI/UL No. 1459
EN60950
ACA-TS001/AS3260

Network Protection Approvals
FCC Part 68/CS03 Issue 8
ACA-TS004-1997
ACA-TS006-1997

FAQ's

Q. Does the BST CAP (T7316E+T24) replace the M-Series CAP (M7324+CAP)?
A. Yes, the BST CAP will be the central answering position for Norstar and BCM. Due to software support schedules, the M7324 CAP will remain available through calendar year 2003.

Q. Does the T7316E replace the T7316?
A. Yes, the T7316E replaces the T7316 for Norstar and BCM. The T7316E is backwards compatible and will function identical to the T7316 when installed on Norstar (pre-release 6.1) and BCM (pre-release 3.5).

Q. Is the T24 KIM backwards compatible?
A. No, the T24 KIM does not function on software releases prior to Norstar 6.1 and BCM 3.5. For such solutions, the M7324+CAP are recommended.

Q. Can the T7316 support the T24 KIM?
A. No, the T7316 cannot support the T24 KIM. The T24 KIM is only compatible with the T7316E and Norstar 6.1 and/or BCM 3.5 software.

Q. Will there be an installed base program for evolving customers from the M7324+CAP and T7316 solutions to the BST CAP?
A. Yes, there will be installed base packages that include the T7316E, T24, and MICS 6.1 software cartridge at a special price. See the Norstar 6.1 Sales and Marketing bulletin for details.

 
 
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