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WLAN Handset 2212

Nortel's WLAN Handset 2212 is a specialty-level wireless device with enhanced durability (liquids resistance), backlit keypad, and an integrated IP security (IPsec) Virtual Private Network (VPN) client designed for premises-based mobile communication in the workplace. The full-featured and lightweight handset supports a robust set of telephony capabilities for voice and data communication via WLAN IEEE 802.11b access points. The WLAN Handset 2212 is optimized for deployments requiring enhanced security or durability in general office or healthcare environments.

Key Features:
  • Designed for use as a premises-based device, the WLAN Handset 2212 telephony capabilities are fully integrated with Nortel Communication Server platforms
  • Delivers high quality voice communication over standards-based IEEE 802.11b Wireless LAN infrastructures
  • Helps improve mobility, responsiveness and productivity of employees as they move across the facility or campus
  • WLAN handset supports advanced telephony features and functionality similar to the Nortel IP Phone 1140E or IP Phone 2004 desksets
  • Enhanced durability with resistance to liquids (keypad)
  • Available integrated IPsec (IP security) client for Virtual Private Network (VPN) connectivity
  • Ease of use with minimal training via familiar Nortel IP Telephony feature usage and provisioning
  • Selection of WLAN handset accessories (i.e. desktop/group chargers, configuration cradle, headset, and belt clips)

Features & Benefits

Nortel's WLAN Handset 2212 supports a broad range of market applications that require enhanced security or durability in general office or healthcare environments.

  • Fully backlit pixel-based display, backlit keypad, menu driven interface, side up/down navigation with select key, and four context-sensitive softkeys
  • Support for Nortel communication server-based features including: Corporate Directory, Personal Directory, Callers List, Redial List, and Virtual Office Login*
  • Display top line status indicators provide quick notification of WLAN radio signal strength, voicemail messages, lines in use, and battery power remaining
  • 2.5mm jack for headset handsfree operation
  • User selectable ringtones or silent ring vibration options
  • Robust security options with support for WEP, WPA™-PSK, WPA2™-PSK, and Cisco Fast Secure Roaming (FSR)
  • Quality of Service (QoS) with WLAN IP Telephony Gateway 2245 (using SVP) or with 802.11e Wi-Fi Multimedia™ (WMM®) 
  • Access to critical information from anywhere within the facility or campus using OAI with WLAN Application Gateway 2246
  • Supports an interchangeable nickel-metal hydride (NiMH) rechargeable battery
  • Over-the-Air firmware updates with further handset configuration support via the WLAN Handset 2200 Series Configuration Cradle hardware and software (Windows PC with software connects to the WLAN Handset 2200 Series Configuration Cradle via serial port interface)

*These functions are provided on the WLAN Handset when deployed on Signaling Server architecture with CS 1000 Release 4.0 or later

Technical Specifications

Platform Support 

  • Business Communications Manager 50 Rls 2.0 or later
  • Business Communications Manager 200/400 Rls 4.0 or later
  • Communication Server 1000 Rls 4.0 or later
  • Communication Server 2000 Rls SN09 or later
  • Communication Server 2100 Rls SE09 or later
  • Survivable Remote Gateway 200/400 Rls 1.5 or later


  • 128 x 64 pixel, fully-backlit, monochrome Liquid Crystal Display (LCD) 
  • Backlit LCD with local contrast settings enhances viewing
  • Display top line status indicators provide quick notification of:
    • WLAN radio signal strength
    • Voicemail messages
    • Lines in use
    • Battery gauge (Three-bar battery status with audible low battery alert)
  • On-screen display of user extension while WLAN handset is idle

Fixed and Soft Label Keys 

  • Five fixed keys (backlit)
    • Start/Power, End, Menu, Function (FCN), and Line
  • Four – Context-sensitive Soft Keys (backlit)


  • Up/down side navigation plus a Select/Enter key (right/left navigation available in certain menus/functions with “*” and “#" keys)

User-selectable ringtones (with eight-step volume control) or silent ring vibration options

Manual or Auto keypad lock  (Auto lock delay can be configured for 5, 10, or 20 seconds)

Wireless standards compliance 

  • Radio type - fully compatible with IEEE 802.11b: up to 11 Mbps operation in the 2.4 GHz band
  • Media access control - fully compatible with the IEEE 802.11 specification

Wireless supported data rates*, modulation, and modulation types 

  • IEEE 802.11b
    • 11, 5.5, 2, 1 Mbps
    • Direct sequence spread spectrum (DSSS)

Radio Frequency (RF) output power (peak)**  

  • IEEE 802.11b
    • 100, 50, 40, 30, 20, 10, 5 mW

Wireless frequency range*** and supported number of channels****  

  • IEEE 802.11b
    • 2.4 – 2.4835 GHz
    • 14 Channels

Open Application Interface (OAI) 

  • Text messaging and external application support via Open Application Interface (OAI) with Nortel WLAN Application Gateway 2246


  • Static, Partial and Full Dynamic Host Control Protocol
  • Trivial File Transfer Protocol (TFTP)

Wireless security 

  • IEEE 802.11i standards compatibility with Wi-Fi Protected Access™ - Pre-share Key (WPA™-PSK and WPA2™-PSK)
  • Integrated IPsec (IP security) client for Virtual Private Network (VPN) connectivity
  • Encryption methods
    • Advanced Encryption Standard (AES), Temporal Key Integrity Protocol (TKIP), and Wired Equivalent Privacy (WEP) encryption options, with no performance penalty.
  • Encryption keys
    • 40- and 104-bit keys for WEP, 128-bit keys for AES. Up to four encryption keys can be configured for WEP. TKIP/AES encryption keys can be entered in both hexadecimal notation and via passphrase (alphanumeric).
  • Authentication methods
    • Open system, shared key, and WPA™-PSK/WPA2™-PSK.
    • Cisco Fast Secure Roaming (FSR) is supported for fast re-authentication.

Wireless Quality of Service (QoS) 

  • Standards compliance and compatibility with IEEE 802.11e Wi-Fi Multimedia™ (WMM®) or SpectraLink Voice Priority (SVP)

Configuration and setup 

  • Integrated site survey tool displays the signal strength, MAC address, and other parameters of usable access points in the vicinity of the WLAN handset.
  • Handset local Administration Menu with password-protected access
  • Over-the-Air firmware updates
  • Handset setup and configuration support via the WLAN Handset 22xx Configuration Cradle requires:
    • Configuration Cradle application software for Windows PC (available to registered users via the Technical Support Portal)
    • WLAN Handset 22xx Configuration Cradle with Serial cable and local power supply (items purchased separately)


  • 10ft./3.0m Drop Spec
  • Enhanced resistance to liquids (keypad) 

Headset support 

  • 2.5mm headset jack

Dimensions and Weight (approximate)

  • Size (W x D x H)
    • 2.0in x 0.9in x 5.5in / 51mm x 23mm x 140mm
  • Weight (WLAN Handset 2210 with Battery Pack)
    • 4.2oz / 119g


  • Front:  Charcoal with silver bezel finish
  • Back:  Charcoal

Battery Pack  

  • The WLAN Handset 2212 supports an interchangeable nickel-metal hydride (NiMH) rechargeable battery.
  • The Battery Pack is specifically designed for use in the WLAN Handset 2212 and cannot be used with other WLAN Handset 22xx models.

Handset/Battery Charger options 

  • The Battery Pack used with the WLAN Handset 2212 can be charged via the following options:
    • WLAN Handset 2212 Dual-slot Desktop Charger
    • WLAN Handset 2212 Quad-slot Battery Charger

Protocol Support 

  • TCP/IP:
    • Address Resolution Protocol (ARP)
    • Dynamic Host Control Protocol (DHCP)
    • Domain Name System (DNS)
    • Trivial File Transfer Protocol (TFTP)
  • Signaling:
    • Dual-Tone Multifrequency (DTMF) Digits - Telephony Tones & Signals

Audio Quality of Service (QoS) 

  • G.711 a-law, G.711 µ-law, G.729a and Annex B

Language Support 

  • English
  • French
  • German
  • Norwegian
  • Portuguese
  • Spanish

Operating Temperature 

  • +0°C to +50°C/ +32°F to +122°F

Relative Humidity 

  • 0% to 95% (non-condensing)

Storage Temperature (Handset only)

  • -20°C to +70°C/ -4°F to +158°F

Wireless Regulatory Identification/Compliance (for WLAN radio): 

  • United States: FCC Part 15 Wireless Certification
    • FCC ID: IYGSNP2400
  • Canada: IC RSS 210 Wireless Certification
    • Canada IC No.:  IC: 2128B-12238

US/Canada/EU Countries

  • United States/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68 and Industry Canada CS-03 Part V
  • Compliant at general availability to the Reduction of Hazardous Substances - RoHS (6 of 6) requirement as part of the European Union Environmental Directive (EUED)
  • Complies with CE Marking Requirements. This device complies with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • American Disabilities Act (ADA) compliant dialpad

*If there are changes in the propagation channel, the dynamic rate switching algorithm will automatically step up or down to an optimum rate that allows for reliable transmissions at the highest possible bit rate.
**Levels are configurable by Administrator. Available power levels may vary based on regulatory domain.
***Frequency ranges and channels may vary for certain countries to meet the appropriate regulatory restrictions.
****Local regulatory requirements and good wireless network design will limit the number of usable channels available in any particular installation.

If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2241 or 877 888 3588 for more immediate help and advice.
  WLAN IP Telephony FAQS


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