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IP Phone 1220

The IP Phone 1220 is one of the desksets in the exciting IP Phone 1200 Series that come pre-programmed with key features used by today’s businesses.  The IP Phone 1220 is an intermediate-level desktop multi-line IP Phone that supports up to four line/programmable feature keys, eight fixed telephony keys, four context-sensitive soft keys and six shortcut/feature keys. It’s ideally positioned for office workers with moderate call activity.

Key Features:
  • Ergonomic design with minimal footprint adds a professional look to your business environment while protecting your valuable desktop space. The four-way navigation cluster with Enter key maximizes user choice and flexibility in navigation.
  • Simplified communications; the most common BCM and Communication Server 1000 features used come pre-programmed on all IP Phone 1200 Series sets. You can also customize the sets from hundreds of BCM and Communication Server 1000 telephony features.
  • Quick access to call data and features via multiple softkeys jumpstarts improved employee productivity.
  • Superior audio quality leverages some of the latest technologies to ensure crystal clear conversations.
  • Integrated headset and speaker phone - supports a high quality, two-way speakerphone (handsfree) and other optional headsets for executives or multi-tasking workers
  • Integrated 10/100 Base-T Ethernet switch with LAN and PC Ports reduces costs, enabling a single cable drop to support both the phone and a collocated PC
  • Supports 802.3af standard-based PoE and local AC power via power adapter
  • Compatible with optional Key Expansion Modules - 2 Key LCD-Based or 18 Key LED-Based
  • Optimized display viewing - 143 x 32 pixel display with anti-glare screen combined with a flexible two-position adjustable footstand optimizes viewing under varied lighting conditions
Features & Benefits

  • Four context-sensitive soft keys
  • Eight fixed telephony keys (three with LED status) — Handsfree, Headset, Volume Up/Down, Mute, Hold, Goodbye and Redial
  • Key Functional Attributes:
    • IEEE 10/100 integrated switch with both LAN and PC ports
    • Active Ethernet link LED indication
    • Integrated headset port for optional wired Headset
    • Visual ringing alerter / Message Waiting Indicator
  • Four-way Navigation Cluster plus Enter Key
  • 802.3af PoE (Class 2) or optional AC local power option
  • Vertical design for smaller desktop footprint
  • Fixed stand (two position) plus integrated wall mount
  • Five lines x 25 character display
  • Six shortcut/feature keys
  • Compatible with Portfolio Key Expansion Modules
Technical Specifications

Platform Support

  • Communication Server 1000
  • Business Communication Manager 50


  • Monochrome Film Super Twist Nematic (FSTN) Liquid Crystal Display, 5 line x 25 character with anti-glare coating

IP Phone foot stand adjustments

  • Desktop viewing adjustments: 25 and 55 degree angles
  • Wall mount adjustment: minus 5 degrees

Fixed and soft-label keys

  • Fourteen fixed keys (Handsfree, Headset, Volume Up and Down, Mute, Hold, Goodbye, Applications, Messages, Redial, Directory, Conference, Services and Quit)
  • Four context-sensitive soft-label keys for easy-to-use navigation**

Navigation cluster

  • Four-way navigation cluster (left, right, up, down arrows) plus Enter key

Expansion Module

  • Supports Expansion Modules for IP Phone 1200 Series*** (12 Key LCD-Based or 18 Key LED-Based****)

User Selectable Ringtones

Headset support

  • Supports third-party wired headsets

Languages supported

  • Languages are platform and protocol dependent. Consult platform documentation of choice for further details.

** Context-sensitive soft-label keys are Nortel Communication Server/minimum release dependent.

*** Number of supported modules is communication server dependant

**** 18 Key LED-Based only supported on BCM platform

Connectivity/Data Rates

  • Integrated 10/100 Ethernet Switch
  • Two 10/100 Ethernet Ports for Network connection and collocated PC connection
  • Auto Speed and Duplex
  • Manually configurable Speed and Duplex when used with Ethernet switches that do not auto-sense
  • Auto MDIX on Network Port
  • Ability to manually disable PC port


  • Unpackaged: (H x W x D) 205 x 198 x 190 mm (8.1 x 7.8 x 7.5 inches) approximate, in desktop 55-degree position
  • Packaged: (H x W x D) 254 x 260 x 111 mm (10 x 10.25 x 4.75 inches), approximate


  • Packaged:  2.9 lb / 1.32 kg
  • Unpackaged:  1.9 lb / .86 kg


  • Power over Ethernet: Supports IEEE 802.3af Power over Ethernet.  Power Class 2
  • AC power:  Use Nortel approved adapter.  48VDC, 0.52A.
  • Power dissipation: 3.2 watts typical, 4.6 watts maximum 


  • UNIStim over UDP

Audio Quality of Service

  • G.711 a- and µ-g-law, G.723.1 and G.729a and Annex B
  • 802.1p/Q, DiffServ and VLAN tagging of telephony port traffic
  • Supports echo cancellation and silence suppression

Operating temperature

  • +5°C to 40°C/40°F to 104°

Relative humidity

  • 5% to 95% (non-condensing)

Storage temperature

  • -40°C to 70°C/-40°F to 158°F

Administration and Security

  • Static, Partial and Full Dynamic Host Control Protocol (DHCP) address assignment (Full DHCP factory default)
  • 802.1ab Link Layer Discovery Protocol (LLDP) for network auto-discovery and inventory management
  • 802.1x and Extensible Authentication Protocol (EAP-MD5) for network authentication and access control
  • Signaling path encryption with support for 128-bit Advanced Encryption Standard (AES)*
  • Media path encryption with RFC 3711compliant Secure Real-time Protocol (SRTP) pre-shared key and public key infrastructure**
  • Proactive Voice Quality Management (PVQM) for enhanced administration and diagnostics.

Regulatory and Safety Compliance


  • United States:
    • FCC 47 CFR Part 15 Class B
  • Canada:
    • ICES-003 Class B
  • Australia/New Zealand:
    • CISPR 22
  • European community:
    • EN55022 Class B
    • EN 55024
    • EN 61000-3-2
    • EN 61000-3-3
  • Japan:
    • VCCI
  • Korea MIC:
    • KN22 & KN24


  • United States: UL 60950-1
  • Canada: CSA 60950-1-03
  • Australia/New Zealand: AS/NZS 60950.1:2003
  • European Community: EN 60950-1+A11
  • International:  IEC 60950-1
  • Mexico: NOM approvals


  • FCC Part 68 HAC
  • IC CS-03 HAC
  • Australia AS/ACIF 004
  • New Zealand PTC 220
  • Complies with the essential requirements and other relevant provisions of Directive 1999/5/EC10
  • Complies with Reduction of Hazardous Substances (RoHS) – (6 of 6) as part of European Union Environmental Directive
  • American Disabilities Act (ADA) compliant dialpad

*May require deployment of Secure Multimedia Controller 2450 (SMC 2450) which is Nortel Communication Server dependent. Consult Nortel server documentation of choice for requirement details.

**Public Key Infrastructure is Nortel Communication Server/minimum release dependent. Consult Nortel server documentation of choice for support details.

If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2241 or 877 888 3588 for more immediate help and advice.

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