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BCM 50 - Nortel Business Communications Manager

Nortel BCM Business Communications Manager Form and Tech-tips. Nortel BCM on line Key code activation, User information on line and including web support for your existing Nortel BCM including Local Installation of Nortel BCM IP phone system .Contact us 416.398.4448 for BCM 50, BCM 200, BCM 400, and BCM 450 from Nortel/TRC.


The BCM50 Nortel Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers with skills-based routing, and IP telephony.  With an easy-to-use and highly flexible architecture.

The BCM50 Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.

Features & Benefits of BCM 50, BCM 200, BCM 450, and BCM 400 from Nortel/TRC a trusted source and authorize Nortel BCM partner.

Key Features:

BCM50 is Affordable converged voice and data, all in one package

BCM50 is Perfect for businesses with 3 to 20 users yet scalable to serve more to 76 users.

The BCM 50 comes in a streamlined combination of a main module plus two optional expansion modules.

The BCM50 Expansion Modules are designed to support and handle:

> Digital station
> Analog station
> Digital trunk
> Analog DID
> Analog trunk
> BRI S/T Media Bay Modules

The BCM50 is simple to use, install, and maintain

BCM50 Robust portfolio of telephony features pre-loaded—more than 200+ in all

BCM50 Simultaneously supports a choice of digital and IP telephone sets

Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications; ideal for small to medium businesses with 3 to 50 users. Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging, (including the ability to forward voice, fax or text messages to the most popular mobile devices) unified messaging, IP networking, Internet access, contact centers, mobility solutions and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.

BCM 50 3.0

The BCM50 Release 3.0 brings the benefits introduced with BCM 4.0 to the BCM50 platform, including IP music on hold, mobility solutions, security, IP telephony, SIP trunking and applications enhancements including Intelligent Contact Center. Other solution enhancements include new Analog Direct Inward Dial (ADID) media bay module, a new combo 8 x 16 analog trunk/digital station media bay module, and localization of analog trunk interfaces for specific markets.

BCM50 3.0 versions with integrated routers will benefit from new hardware and software features including traffic classification for QoS, WAN backup and more.

BCM50 3.0 software release provides the following key improvements and values:

Mobility – Digital mobility sets and WLAN solutions offer wide range of options for increased productivity and flexibility.

Security – Improvements in password, account and centralized user credentials authentication and authorization management using a Radius Client, in addition to VPN Client support.

IP Telephony – Enhancements include support for voice quality monitoring (PVQM), new IP sets (IP 2033 conference phone, IP 2007 color display touchscreen phone, IP 24 Key Expansion Module, IP 1120E, 1140E), SIP interoperability / features. Other enhancements include support for IP 2050 Softphone 3.0.

Applications – Enhancements include Intelligent Contact Center, an evolution of Call Center with more granular agent and skillset selection. ICC includes optional Multimedia Contact Center and Reporting for Contact Center components. Voicemail also receives a series of enhancements, and Ad-hoc conferencing allows up to 18 participants to be involved in any combination of conference calls.

Globalization – Optimize trunks for global markets, new platforms with integrated BRI trunks in place of integrated analog trunks for EMEA and APAC regions.

Media Bay Modules – Analog Direct Inward Dial (ADID) and Combo GATM8/DSM16 (G8X16), both with limited regional applicability. These modules will also be supported on BCM 4.0 upon introduction.

Router enhancements – new router supports more tunnels, QoS and voice-friendly features

• Three new hardware platforms for EMEA –BCM50b, BCM50be & BCM50ba, with two integrated BRI ports (4b-channels) in place of the analogue trunk ports.

The Business Communications Manager 50 Release 2.0

(BCM50 2.0) brings the benefits introduced with BCM 4.0 to the BCM50 platform. These benefits include IP music on hold, mobility solutions, security, IP telephony, SIP trunking and applications enhancements including Intelligent Contact Center. The BCM50 2.0 also builds upon the previous release to continue to deliver a global, industry leading enterprise solution for smaller site businesses. Solution enhancements include new Analog Direct Inward Dial (ADID) media bay module, new combo 8X16 analog trunk/digital station media bay module, localization of analog trunk interfaces for specific markets, and new integrated BRI platforms for EMEA and APAC markets. BCM50 2.0 versions with integrated routers will benefit from new hardware and software features including traffic classification for QoS, WAN failover and more.

Mobility - Digital and WLAN solutions offer wide range of options for increased productivity and flexibility.

Security - improvements provide a more secure environment for BCM users. Improvements in password, account and centralized management

IP Telephony - enhancements include support for voice quality monitoring (PVQM), new IP sets, SIP interoperability / features. These VoIP improvements continue to allow BCM to offer industry leading converged solutions.

Applications - enhancements include Intelligent Contact Center, an evolution of Call Center with more granular agent and skillset selection to simplify the product offering. BCM voicemail also receives a series of enhancements continuing to evolve this solution competitive. Ad hoc conferencing allows up to 18 participants to be joined into a conference call. Web based Mailbox Manager is a personal administration tool. Network Configuration Manager 3.6 Release Pack (NCM RP3) supports new BCM50 R2 features for multi-site management. Globalization- optimize integrated analog trunks for additional global markets, new platforms with integrated BRI trunks in place of integrated analog trunks for EMEA and APAC regions.

BCM50 2.0 content is summarized below:

Align with BCM 4.0 features and applications

• Mobility
• Digital mobility sets
• Wireless LAN IP phone
• Expanded IP Support
• PVQM Voice Quality Monitoring support
• IP 2033 conference phone
• IP 2007 color display touchscreen phone
• IP 24 Key Expansion Module
• IP 1120E, 1140E and 1100 (post-GA support) IP phones
• Digital Doorphone support
• Security including remote ISDN dial support
• SIP trunking
• Applications
• Intelligent Contact Center, Multimedia Contact Center and optional Reporting for Contact Center
• Ad Hoc Conferencing
• MCDN integrated applications
• Call Pilot enhancements
• Globalization
• R2MFC module supported in CALA markets per BCM200/400 platforms
• Addition of voicemail prompts
• Telephony features to support international networks

New for BCM50 2.0

• Management Enhancements
• Remote and Scheduled Upgrades
• New Business Element Manager enhancements
• Media Bay Modules
• Analog Direct Inward Dial (ADID) – limited regional applicability
• Combo GATM8/DSM16 (G8X16) – limited regional applicability
• IP 2050 softphone v2.0
• Web-based Mailbox Manager
• Router enhancements
• New router supports more tunnels, QoS and WAN failover
• Globalization
• Existing GATM profiles will be supported on integrated GATI ports
• New features added to regional GATM and GATI profiles
• New integrated BRI platform versions for EMEA and APAC

 
If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2241 or 877 888 3588 for more immediate help and advice.
 
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